Ari Putro Cahyono and nine members of his family would have boarded the Singapore-bound flight on Sunday had it not been for the unread message.
Ari said he and his relatives had arrived at Surabaya’s Juanda International Airport at 5:30am – 10 minutes after QZ8501 departed.The flight was originally scheduled to depart at 7:20am.
“I did not read the email notifying the change of the departure schedule,” said Ari as quoted by kompas.com.
The operator had offered Ari the chance to board the next flight, but he refused after being informed at the airport that air traffic control had lost contact with QZ8501 at around 6.30am.
“My family and I then decided to cancel the trip,”
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